Dorking Wanderers (Away) You Dorking to Bees? The Buzzing Match Thread

[mike_p]

I have emailed the National League, pointing out that :

The Consumer Rights Act covers digital content. The service we paid for was not "fit for purpose" or of "satisfactory quality". Therefore we are due recompense.

[John Hunt]

If you are that way inclined you can watch a full match rehttps://www.nationalleaguetv.com/video/ ... 0_lmk0oa14play on the national league website for free!

[amberforever]

If you are that way inclined you can watch a full match rehttps://www.nationalleaguetv.com/video/ ... 0_lmk0oa14play on the national league website for free!

I’d be disappointed if it didn’t have a foggy lense feature. !
I feel better now about all those old family snaps I took featuring a lense cap or club thumb if the Streaming company get away with this!

[Modernist]

Just to add my bit to the streaming Saga. I contacted my credit card company and it immediately applied a credit to my account and initiated a chargeback which gives nationalleaguelive@streamamg.com 45 days to challenge it. Can't imagine they will. This seems to be the way forward and confirmation possibly to only use credit card or Paypal for future payments.

[mike_p]

Just got an email from the National League to say that I have been refunded

[john dockers shorts]

Those twats from livestream confirmed that the national league now looking into my complaint

They replied telling me I was provided sound and picture lol

They caved in clearly after my continued emails

I'll get my money back but won't bother paying for further streams based on their approach to a very obvious complaint. Numpties!

[mike_p]

Those twats from livestream confirmed that the national league now looking into my complaint

They replied telling me I was provided sound and picture lol

They caved in clearly after my continued emails

I'll get my money back but won't bother paying for further streams based on their approach to a very obvious complaint. Numpties!

I emailed the National League, who sorted it promptly : info@thenationalleague.org.uk

[Lord Bee]

Latest email re streaming saga for info:

Refunds will not be processed for this game but what the National League will be doing is getting in touch soon with a voucher code for a future fixture.

Please keep an eye on your email address as this will be sent to you in the upcoming days. You do not need to request a voucher as it will be sent to you

[mike_p]

Latest email re streaming saga for info:

Refunds will not be processed for this game but what the National League will be doing is getting in touch soon with a voucher code for a future fixture.

Please keep an eye on your email address as this will be sent to you in the upcoming days. You do not need to request a voucher as it will be sent to you

I got this email too. My Paypal account shows that "£9.50 was refunded on the 10 March 2023", but it's not in my account yet.

[OB1]

Latest email re streaming saga for info:

Refunds will not be processed for this game but what the National League will be doing is getting in touch soon with a voucher code for a future fixture.

Please keep an eye on your email address as this will be sent to you in the upcoming days. You do not need to request a voucher as it will be sent to you

I have received the same email. I’ve made a claim against my credit card but they say it could take up to 25 days to resolve. I would prefer a refund because I expect to be at the remaining away fixtures this season, the only exception might be York away because the date hasn’t been announced yet. If the voucher code can be used next season then I might consider their solution.

[TorME]

Latest email re streaming saga for info:

Refunds will not be processed for this game but what the National League will be doing is getting in touch soon with a voucher code for a future fixture.

Please keep an eye on your email address as this will be sent to you in the upcoming days. You do not need to request a voucher as it will be sent to you

I have received the same email. I’ve made a claim against my credit card but they say it could take up to 25 days to resolve. I would prefer a refund because I expect to be at the remaining away fixtures this season, the only exception might be York away because the date hasn’t been announced yet. If the voucher code can be used next season then I might consider their solution.

But what if we're not in this league next season!

[OB1]

Latest email re streaming saga for info:

Refunds will not be processed for this game but what the National League will be doing is getting in touch soon with a voucher code for a future fixture.

Please keep an eye on your email address as this will be sent to you in the upcoming days. You do not need to request a voucher as it will be sent to you

I have received the same email. I’ve made a claim against my credit card but they say it could take up to 25 days to resolve. I would prefer a refund because I expect to be at the remaining away fixtures this season, the only exception might be York away because the date hasn’t been announced yet. If the voucher code can be used next season then I might consider their solution.

But what if we're not in this league next season!

Very good point, I shall include that in my reply to National League TV.

[amberforever]

Still haven’t any luck re this refund?? Anyone have any luck?
Put a claim in to my bank but it’s come back as unsuccessful.
It’s not a kings ransom but it’s the principle.

[Lord Bee]

Just received an email after I chased advising the code for the free stream should be issued in the ‘upcoming days’ …

[JWTBee]

Still haven’t any luck re this refund?? Anyone have any luck?
Put a claim in to my bank but it’s come back as unsuccessful.
It’s not a kings ransom but it’s the principle.

I emailed National League TV direct on 11th March.I received my refund on 13th March.I suggest that you give that a go?